Return / Cancel
・ If you wish to return or exchange the item, please contact us within 7 days from the date of arrival of the item. We will get back to you with information on how to respond.
-If the product or quantity is incorrect, or if it is defective (dirty or damaged), we will replace it with a non-defective product. In the unlikely event that the same item is out of stock, we will refund it after returning it.
・ We will bear the return shipping fee from the customer to us and the re-shipping fee from us to the customer. In the case of returns due to customer's circumstances, the return shipping fee will be borne by the customer.
In addition, we cannot accept returns or exchanges in the following cases.
・ Products that have been used once
・ Some bargain items
・ Limited items
・ If the customer is scratched, dirty, or damaged
・ Products without packaging (bags, boxes, cases)
・ If the product was not purchased from the Abitax online store
・ Items that have been delivered for more than 8 days
・ If you do not contact us in advance